Customer Service & Support
Email Support Available · Online Support in Preparation
We provide product and account support through official email; online customer service, live chat and a ticketing system are not open yet.
This is a public support information page. It does not provide a chat window, online-agent status, response-time commitments or automated replies.
Available Channels and Current Status
Product Support
Email Available
Product usage, account and sign-in questions: support@omnimarket.dev
General Inquiries & Business
Email Available
Research collaboration, Academy questions and business inquiries: contact@omnimarket.dev
Online Support & Live Chat
In Preparation
Not open yet; this page provides no chat entry or online status.
Ticketing System
In Preparation
Not open yet; please use the official email addresses for now.
The official email addresses are currently the only public support channels. We will not ask for your password or account credentials through other domains or personal accounts.
Frequently Asked Questions
How do I sign in to OmniMarket?
Use your existing OmniMarket account on the website login page; public sign-up is not open yet.
Why can’t I see the system entry after signing in?
The OmniMarket AI workspace is currently in a controlled beta and only authorized accounts can enter; System Management is available only to authorized administrators.
Are the charts on this website real market data?
Charts on the home page are labelled as simulated demonstration data; actual research data is subject to the system and its cited evidence.
How do I change my account password?
The website account page does not currently offer self-service password changes; for help, please contact product support by email.
Is website content investment advice?
No. Website content is for research reference only and provides no personalized buy or sell instructions or return promises.